Owner FAQs
Answers to your frequently asked questions
-
What areas do you serve?
RiverTown Realty serves Memphis Tennessee including the following counties: Shelby, Desoto, Fayette, and Marshall.
This includes the zip codes of 38111, 38120, 38016-38018, and surrounding areas.
-
Can you help me with commercial rentals?
We mostly deal with single-family homes. However, if you have small commercial office spaces for rent, we can work with you and our network of contractors to meet your real estate goal. -
Do you accept Section 8 Housing?
We believe that everyone deserves a home. RiverTown Realty accepts housing vouchers from the MHA (HUD) or Tennessee Housing Authority. -
Why should I hire a property manager? Can’t I do it on my own?
While you certainly can manage a property on your own, it will take a lot of your personal time and energy away from the things you love. It’s harder than it looks and mistakes can be costly.
Paying someone to take care of your investment seems counter-intuitive, especially when you want to make money right now. However, hiring RiverTown Realty can actually help you increase your cash flow and future profits. Our years of experience have honed our processes to make them faster and more productive. Our connections allow us to get discounted services without the loss in quality.
-
Who do I call for general questions?
You can contact our team at (901) 321-5260. -
What do I get for my management fees?
The management fee covers a range of services including marketing, tenant placement and relations, rent collection, property inspections and maintenance coordination, financial management, and legal compliance. -
What is the main line phone number?
You can contact our team at (901) 321-5260. -
How much will my property rent for?
The rent for a property is based on several factors. The location, property size and type, conditions and features, market trends, seasonality, and comparable rentals are all considered when determining the proper rent rate for your property.
Determining the correct market price for your home is critical in a timely rental process. Pricing the home too high will lead to extended leasing times costing you time and money. Our leasing team will work with you to determine the right price for your home.
-
How long does it take to rent out a house?
The time it takes to rent a house can vary widely based on several factors, including location, market conditions, and the specific requirements of the rental process. Generally, it can take anywhere from a few days to several weeks.
Our goal is to have your home leased in less than 30 days.
-
What are your insurance requirements?
Owners should have a public liability insurance policy (Landlord’s Policy) that names the broker as an additional insured and covers losses related to the property in an amount of no less than $1,000,000 per occurrence. They should also have an insurance policy in an amount equal to the reasonable replacement cost of the property’s improvements and contains endorsements which contemplate the leasing of the property with vacancies between lease terms.
We are excited to offer you access to the RiverTown Realty Master Insurance Policy program tailored for the investor that meets our requirements and provides the investor with a quality insurance product! Please inquire.
-
How soon will you get back to me?
We respond quickly to calls and emails – usually within 24 hours or sooner. -
What are your office hours?
RiverTown Realty is open from 8 am until 5 pm on weekdays. If you need an emergency repair, please don’t hesitate to let us know. -
Which areas do you serve?
RiverTown Realty provides property management and real estate services in the Mid South.
This includes Memphis, Bartlett, Germantown, Collierville, Arlington, and more. If you have a property in one of these cities or nearby, please get in touch.
-
How do I apply for a rental property?
You can fill out a rental application online. We will review it and get back to you in 24-48 hours. -
Something has happened to change my circumstances. What do I do about my rental home?
At RiverTown Realty, we know that life changes can come on unexpectedly—for good or bad. Whether you’re a renter or a rental owner, please talk to us. Together, we’ll figure out how to make things work. -
I have more questions!
That’s great! We’d love to hear from you. Send us a message or call us today.